LEGAL NOTICE
Privacy Policy
Effective February 17 2023
Triton Pi is committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). Our privacy policy governs the collection, use, and disclosure of Personal Information based on the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Responsibility
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals responsible for compliance with this privacy policy.
2. Identifying Purposes
We collect, use, and disclose Personal Information—including your sensitive health data (prescription information)—to provide you with the product or service you have requested and to offer you additional products and services. The purposes for which we collect Personal Information will be identified before or at the time of collection. In cases such as the order process (where your name, address, and payment are provided), consent may be implied.
3. Consent
Knowledge and consent are required for the collection, use, or disclosure of Personal Information except where permitted by law. Providing us with your Personal Information is always your choice; however, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require consent as a condition to the supply of a product or service, except as required for that supply.
4. Limiting Collection
The Personal Information collected will be limited only to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone, or via mail, facsimile, or the Internet.
5. Limiting Use, Disclosure and Retention
Personal Information will only be used or disclosed for the purpose for which it was collected, unless you have otherwise consented or when required or permitted by law. We commit to retaining Personal Information only for the period of time necessary to fulfill the purpose for which we collected it, or as may be required by law.
6. Accuracy
Personal Information will be maintained in an accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
7. Safeguarding Customer Information
Personal Information will be protected by security safeguards appropriate to the sensitivity level of the information, especially your prescription data. We take all reasonable precautions to protect your Personal Information from any loss, unauthorized use, access, or disclosure.
8. Openness
We will make information available to you regarding our policies and practices with respect to the management of your Personal Information.
9. Customer Access
Upon request, you will be informed of the existence, use, and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law (e.g., if other individuals are referenced or due to legal/security restrictions), we may not disclose certain information to you.
10. Handling Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or practices by contacting us at: support@tritonpi.com
Additional Information
Cookies
A cookie is a small file that may be stored on your device when you visit our websites. We use cookies to improve our website’s functionality, maintain your shopping cart, and provide visitors with a customized online experience. While most web browsers accept cookies automatically, you may change your settings to prevent acceptance. Please note that disabling cookies may affect the optimal performance of our website.
Other Websites
Our website may contain links to other third-party sites not governed by this privacy policy. Our privacy policy will no longer apply once you leave our website. We are not responsible for the privacy practices of third-party websites. We suggest you examine the privacy statements of those sites to learn how your information may be collected, used, shared, and disclosed.
